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đ When will my order arrive?
We offer free worldwide shipping. Orders are processed in 1â3 business days. Delivery times range from 6 to 20 business days, depending on your location.
- USA:Â 6 to 10 business days
-Â UK:Â 7 to 12 business days
-Â Australia:Â 7 to 12 business days
-Â Canada:Â 8 to 14 business days
-Â Europe:Â 7-14 business days
-Â Rest of world: 10-20 business days
đ” Will I be charged any additional fees?
Nope! The price you see is what you payâthere are no hidden shipping, customs, or duties fees.
đ How do I initiate a return or exchange?
Simply visit the Magellax Return Portal, enter your order email, and follow the prompts. Itâs quick and hassle-free.
đ§Ÿ What is your return & refund policy?
We offer 30-day returns and refunds with zero fees. Cancellations are also accepted within 24 hours of purchase for a full refund.
đ How long does it take to receive a refund?
Refunds are typically processed within 3â7 business days after we receive your returned item.
đ§ Can I cancel or change my order after placing it?
Yes, you can cancel within 24 hours of purchase. Just email us at magellax@proton.me or use the Live Chat on our website.
đ Do you ship internationally?
Yes, we ship worldwide! Countries like the UK, Australia, Canada, and many in Europe are all supported.